Automotive Industry Solution

From Click to Test Drive — Faster, Smarter Sales with AI

“In today's digital-first world, customers expect instant answers when choosing their next car.”

From initial product inquiries to test drive bookings — every delay can cost a sale. That's why leading automotive brands like Indomobil and Citroën trust HERA to accelerate engagement and boost dealership efficiency with AI-powered conversations.

Deliver faster responses, drive more test drives 👉

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Why It Matters?

The Car Buyer's Journey
Has Changed

Your customers are online, on chat, and ready to buy — but only if you respond fast. Don't let slow replies stall your sales.

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Digital-First Shopping

80% of car buyers begin their journey online

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New-Age Showrooms

WhatsApp & Webchat are now the new showrooms

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Overloaded CS Teams

Manual CS is overwhelmed, dealers struggle with consistent lead handling

Urgency is Everything

Every minute counts in turning curiosity into commitment

Turn Conversations into Conversions

Key Use Cases in Automotive

Auto-Lead Follow-up
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Instantly reply from website forms, WhatsApp, and digital ads

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Tailored responses with vehicle details and promotions

Virtual Product Assistant
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Share specs, on-the-road pricing, financing options

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Auto-send brochures or media kits based on inquiry

Test Drive & Booking Bot
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Seamless form-to-chat flow

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Smart routing to the nearest dealer location

Post-Sales & Service Follow-up
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Service reminders & scheduling

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Feedback collection and issue escalation

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Maintain loyalty with proactive care

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Real Result Metrics

Drive Measurable Impact

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⚡ 3x faster lead handling

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💼 40% reduction in CS workload

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⭐ 4.6+ average CSAT score

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📍 Consistent experiences across all outlets

“HERA helps us respond to customers faster while keeping our dealer teams focused on what matters.”

— Dealer, Citroën Indonesia

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The Hera Advantages

More Than Just a Bot — It's Your Automotive Conversation Engine

HERA isn't just a chatbot — it's a powerful, AI-driven platform built for automotive brands. From lead response to test drive bookings, HERA delivers consistent, personalized conversations at scale across all your digital channels.

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🤖 Powered by Generative AI

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🎨 Custom UX to match your brand tone and visuals

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🔄 Omnichannel ready: WhatsApp, Webchat, CRM-integrated

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📊 Real-time performance tracking & routing logic

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🏢 Built-in logic for multi-dealer operations

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Built for Speed, Scale, and Simplicity

What You Get With HERA

From one dashboard, manage every outlet, automate every response, and turn chats into closed deals — all while keeping your customers happy.

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One Dashboard, All Dealers

Centralized control for every outlet

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One AI Agent, Endless Conversations

A single chatbot that serves all branches

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24/7 Auto-Response

Always-on engagement for leads & support

Faster Sales Cycle

Reduce delay from inquiry to conversion

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Happier Customers

Instant answers = better experiences

Start Automating Your
Automotive Operations Today

🚀 Empower your sales & service with AI, book a free demo to see HERA in action.

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